Privacy Policy - Battersea Skip Hire

At Battersea Skip Hire, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage our skip hire services.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

Personal Identification Information: Name, email address, phone number, and mailing address.
Transactional Information: Details of skip hire bookings, payments, and service usage.
Technical Data: IP address, browser type, and operating system.
Cookies and Tracking Technologies: To enhance user experience and analyze service usage.

2. How We Use Your Information

Your information is utilized in the following ways:

Providing Services: To process skip hire bookings, schedule deliveries, and manage transactions.
Customer Support: To respond to your inquiries and provide assistance.
Improving Our Services: Analyzing data to enhance service offerings and user experience.
Marketing Communications: Sending promotional materials and updates, with your consent.

3. Sharing Your Information

We may share your data in the following circumstances:

Service Providers: Third-party vendors who assist us in operating our business.
Legal Requirements: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.

4. Data Security

We implement robust security measures to safeguard your personal information:

Encryption: Data is encrypted during transmission and storage.
Access Controls: Restricting access to authorized personnel only.
Regular Audits: Conducting security assessments to identify and mitigate risks.

5. Your Rights

You have certain rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of any inaccurate or incomplete data.
Deletion: Request the removal of your data under certain conditions.
Objection: Object to the processing of your data for specific purposes.

6. Cookies and Tracking

We use cookies to enhance your browsing experience:

Session Cookies: Temporary cookies that remain active until you leave our site.
Persistent Cookies: Remain on your device for a set period.
Third-Party Cookies: Used by external service providers for analytics and advertising.

You can manage your cookie preferences through your browser settings.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting.

9. Governing Law

This privacy policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the UK courts.

10. Consent

By using our services, you hereby consent to our Privacy Policy and agree to its terms.